BestSync Q&A
How do I synchronize with my FTP server on the Internet?
BestSync supports synchronizing with FTP server directly.
For the setting steps, Please refer to this tutorial document.
I can connect to FTP server with no problem with in windows explorer, but BestSync can not, why?
Because FTP needs to communicate with FTP server by network, it need to adjust the setting of Windows Firewall or the firewall setting of anti-virus software. Please add BestSyncApp.exe and BestSyncSvc.exe to the exception list of Windows Firewall or anti-virus software.
If the problem still exists, please try the "Passive" mode to connect to the FTP server.
If the problem still exists, please start the Preview of the task, and look at the FTP response window to see what error happens when connect to the FTP server.
Why BestSync ignores the changed files?
BestSync compares file name and file time in two-way sync. If in one-way sync and "Mirror" mode in "Delete" page is selected, Bestsync also compares the file size. If the sync-task is synchronizing with FTP server, and the FTP server does not support setting file time command (one of MDTM, MFMT, UTIME) and getting accurate file time command (one of MLSD, MDTM), the time difference between files must be more than 180 seconds , otherwise Bestsync just ignore the change. If the FTP supports these kinds of commands, the time difference must more than 120 seconds (BestSync 2012 before), or 90 seconds (BestSync 2012 later).
How to compress a folder to a ZIP file and upload the ZIP file to FTP server automatically?
You can accomplish this task by setup two tasks.
Task1: FolderA==>FolderB\ZIP file, and specify a schedule to run this task automatically, such as run the task in every 10 minutes.
Task2: FolderB (include the ZIP file)==>FTP Folder), Setup the Task2 run after the Task1 by the "Application" setting of the Task1.
How to get the FTP command and response log file?
Please following these steps:
1. Select the FTP task in the task list, by click the task item in the task list.
2. Start the Preview of the task, by click the "Preview" button on the toolbar.
3. In the Preview Window, after the file scanning, click the "Start" button on the toolbar.
4. Right click on the FTP Log Window, click the "Save log message" menu to save the FTP command and Log to a file.